TERMS AND CONDITIONS

Terms and conditions

1. Arco Cadura informs that, if not differently specified, the rates are calculated in Euro and that do not include extra costs.

2. The credit card number of the client is exclusively given as guarantee of the reservation. The validity of the credit card will be verified only once, except in case of special prepaid or non-refundable rates.

3. All times shown in this website and in the reservations are referred to the current legal time in Italy.

4. By signing and confirming this agreement, the customer acknowledges the legal validity, even in the event of a dispute, of the log file existing in the information system of this website.

5. The client is allowed to cancel his reservation without any penalty within the time limit guaranteed when reserving. After that established time limit, or in case of no-show, the 100% of the total amount will be debited.

6. In case of inconsistencies from the client all the expected charges will be made directly by using the credit card data given by the client at the moment of reserving. Any cancellation has to be stated via: email or telephone.

Rules

- CHECK-IN: Please note that since our reception is not open 24H, the expected time of arrival has to be communicated by telephone. The lack of proper notice could cause a long wait. This misunderstanding cannot be used as reason for complaints or refunds.

- CHECK-OUT: By 10.30 am. The rooms have to be left by 10.30 am in order to ensure the cleanings for the new arriving guests.

- The daily cleanings are carried out from 10.30 am to 12 am. If the room is not vacated during this timeslot the cleaning will be carried out the following day.

- Breakfast is served from 8:00 am to 10:00 am in the breakfast area.

- It is not allowed to smoke inside the rooms and inside the building.

- Free return at any time of the night.